Shipping policy
At SALVATION, every order is prepared with care. Below you'll find everything you need to know about our shipping process and estimated delivery times.
Processing Time
Orders are typically processed within 1–3 business days before being shipped.
Delivery Time
Estimated delivery takes 4–13 business days, depending on your location.
We currently ship to:
- United States
- Canada
- United Kingdom
- Most European countries
- New Zealand
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this to follow your shipment every step of the way.
Shipping Costs & Taxes
We strive to ensure a smooth delivery experience. For orders shipped to the United States, Canada, the European Union, and New Zealand, customers generally will not incur additional customs or import charges.
For orders shipped to the United Kingdom, shipments are normally delivered without additional charges. However, in rare cases, UK customs authorities may inspect a shipment and require additional customs clearance or import charges.
If this happens, please contact our support team. We will review the situation and work with you to find a fair solution.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to customs processing, weather conditions, or carrier-related circumstances beyond our control.
If your order is significantly delayed, please contact us and we'll be happy to assist you.
Contact
If you have any questions about shipping or your order, please contact us at: